Technical Performance Manager

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

The holder of the post is responsible for all technical aspects of rolling stock performance with emphasis on investigation trend identification and specifying remedial action to be taken.

Your main responsibilities will be:

• Ensure quality checks/ competency assessments are carried out to comply with safety critical legislation.
• Deliver team meetings/ staff briefings/ TWYM interviews to develop staff.
• Liaise with ROSCO's, contractors and suppliers to enhance rolling stock reliability.
• Access, plan and ensure training to meet competency standards and enhance rolling stock reliability.
• Deliver the technical audit plans to maintain compliance with maintenance specs. Identify opportunities for improvement.
• Investigate and assist development of rolling stock modifications, maintenance specifications, campaign changes and fleet checks to enhance reliability. Implement as appropriate within agreed budget.
• Formulate/present periodic results and ensure all relevant rolling stock incidents in service are investigated and recommend actions to prevent repeat occurrences. Identify trend analysis and produce reports for senior level investigations.
• Identify safety non-compliance with rolling stock maintenance and produce, in part, local remedial actions.
• Joint investigation into warranty claims.
• Carry out disciplinary investigations as may be required.
• Production of local technical briefs
• Undertake additional tasks applicable to role as required by the Depot Manager.
• Provide cover for Depot Manager
• Recruitment responsibilities

You'll need:

• Appropriate electrical/mechanical engineering qualifications essential.
• High level of literacy, numeric and IT skills.
• 3-5 years of technical management/ supervisory and shop floor experience.
• Completion of relevant apprenticeship highly desirable.
• Technical and practical knowledge of relevant rolling stock highly desirable.
• Good written and oral communication skills.
• Understanding of safety legislation and quality procedures.
• Experience in analysis audit solutions essential.
• Investigation/management of rail infrastructure interface incidents highly desirable.

Working pattern

You will work an average of 37 hours across 5 days, typically office hours, Monday - Friday.

Flexibility is required and there will be an "on-call" commitment.

About the location:

Salisbury Depot is home to South Western Railway's award winning Class 15X diesel fleet. The engineering team at the depot are responsible for all aspects of maintenance and repair of the trains, this includes; engines, transmissions, electrical control equipment, HVAC and the passenger environment amongst many other systems.

Serving the West of England, the SWR Class 15X are the long-standing reliability and performance leaders in their field across the UK due to the hard working team at Salisbury depot. Knowledge, pride and accountability among everyone at Salisbury helps make it a great environment to work, thrive and deliver the best possible journeys for our customers.  

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below.  We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/