IT Security Support Manager

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

Supporting the IT Security team in all aspects of IT Security and supporting the delivery of the Network Information Systems Business Plan Commitment including, but not exclusively:

• Curating IT security policy and process documentation within the IT department. Ensuring it is maintained and up to date and stored in a structured manner.
• Compliance against NIS & Other Industry standards, identifying of elements of current IT Security and process documentation that is either missing or existing documentation that requires improvement and working with the IT Security Manager to address.

Your main responsibilities will be:

• Ensure a schedule of compliance monitoring against IT Security policy, process and standards is developed and maintained within the IT department and other functions as appropriate, produce reports on findings with recommendations.
• Maintain the library of IT ad IT Security Documentation in a structured format and appropriately shared with parties across the business.
• Ensure that supplier security assessments are carried out at appropriate intervals and on engagement for all key IT suppliers.
• Generally, support the activities required to meeting reporting and improvement plans.
• Support the monitoring of the SWR IT and cyber security landscape, ensuring security queries, alerts and incidents are responded to, tracked and followed through to resolution
• Support the procurement process for IT systems and services, ensuring purchase orders are raised, tracked and processed in accordance with SWR procedures
• Support and contribute to the delivery of organisational objectives.
• Administration of IT Security Meetings supporting documentation, distribution and follow up of actions.
• Participate in the process in conjunction with the procurement team to ensure that supplier engagement processes have been followed and vendor security questionaries are up to date for all suppliers of IT systems and services to the SWR business.
• Maintain excellent communications and provide regular progress updates with other IT Security team members and where appropriate meeting with the wider business.
• Manage safety activities and take necessary action within own area of responsibility to ensure the safety of all staff.  This includes working in safety critical locations, near the railway and supervising others in or near these sites.
• Support delivery of committed obligations within area of responsibility.
• Shared responsibility in finding ways to reduce expenditure and ensuring correct solution is identified so costs not incurred unnecessarily.

You'll need to be:

• Anticipating & moving pro-actively to mitigate issues.
• Working collaboratively with teams at all levels
• Experience with structured documentation and organisation.
• Good written & verbal communication skills
• Good inter-personal and presentation skills i.e. spoken, communicating of ideas and solutions etc.
• Familiar with Microsoft O365 tools (Word, Excel., PowerPoint, Team, SharePoint)
• Project Management/support experience
• Strong planning and presenting skills
• Experience of stakeholder management
• Documentation management and business process in the context of business standards (ISO, ITIL, PCI, other similar)

About the location

South Western Railways HQ is based on the 4th Floor at South Bank Central, a stone's throw from the River Thames and a 10-minute walk from our busiest station, Waterloo. It is local to many well-known attractions, restaurants and retail facilities and is easily accessible by public transport. 

Working pattern

Working an average of 37 hours per week over 5 days 

Standard office hours.

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below.  We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/