Fleet Facilities Apprentice

*Please note you will need to be aged 16–18 on 1 September 2026 to be considered for this opportunity.

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

To work within the SWR Infrastructure and Property team and support maintenance activities that ensure all plant, equipment, and buildings across the SWR network are being maintained to the relevant standards, which contributes to SWR delivering a service our customers can trust, and that we can all feel proud of.

Your main responsibilities will be:

• Assist in the maintenance, repair, and servicing of building services systems on depots and stations, including HVAC, plumbing, electrical, security, passenger information systems.
• Support experienced engineers in diagnosing faults and implementing effective solutions.
• Support depot maintenance staff in completing statutory maintenance tasks and reactive works.
• Participate in routine inspections and audits of facilities to ensure compliance with safety standards and regulations.
• Collaborate with the Depot and Stations Facilities and Asset Management Teams to identify areas for improvement and assist in the planning of maintenance works.
• Document maintenance activities and support the reporting of any issues to ensure timely resolutions.
• Engage in training and development opportunities to enhance skills and knowledge related to building services.
• Adhere to all health and safety policies and procedures while on duty.
• Maintains professional and ethical working relationships with internal, external, and other stakeholders.
• To attend relevant meetings or training sessions, as required by your apprenticeship.
• Study towards a BTEC Level 3 National Extended Diploma in Building Services Engineering (Attendance period to be agreed).

You'll need to have:

• GCSE (or equivalent) at A*–C/4–9 in English or a British Sign Language (BSL) qualification as an alternative to the English qualification for those whose primary language is BSL.
• GCSE (or equivalent) at A*–C/4–9 in Mathematics OR Functional Skills L2 English and Maths.
• Wiliness to learn, good communications skills and demonstrate communicating ideas to stake holders and working with a broad range of people at all levels whilst upholding the principles of equality, diversity, and inclusion.
• Strong problem-solving skills.
• A keen interest in building maintenance and engineering, with the ability to apply knowledge to real life situations and make sound decisions.

Desirable

• A desire to pursue a career in the railway industry.
• Flexibility – this apprenticeship may involve early or late shifts and travel to other areas on our network.
• Able to use information technology to communicate by e mail and basic use of office software along with an ability to learn to use bespoke software to record work completed during the working day.
• Ability to use your initiative.
• Proactive and adaptable approach to problem-solving, with a keen eye for detail.
• Willingness to undergo training and development to enhance skills and knowledge in the role.
• A dedication to upholding the company's values and delivering exceptional service.

About the location

Basingstoke Campus, more commonly known as the ROC, is a state-of-the-art Operating Centre and training facility located a short walk from Basingstoke station. It is a shared facility with Network Rail and is the hub for all operations across the Wessex region. The office space and technology on site are modern with the added benefit of additional facilities including a gym & canteen.

Working pattern

Working an average of 37 hours per week over 5 days

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below.  We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/