Have you ever wondered what the role of train guard involves? Meet Ashley, one of our guards. You will have seen guards checking tickets, but as Ashley explains, the role is so much more than that.
Guards are the eyes and ears of our trains. From helping customers board services to providing timely and accurate travel information, they are the first port of call for customers throughout their journey.
We have a guard on every one of our trains, helping to ensure a safe, smooth and comfortable journey for all.
